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Dead Bluetooth

My Powerbook recently crashed and when I restarted it my internal Bluetooth module was "dead". System Profiler says "Bluetooth not installed", and the Bluetooth menu extra says "Bluetooth: Not available". In System Preferences, the Bluetooth icon no longer shows. Could someone with a Tiger-based Mac (preferably running 10.4.2) send me a copy of:


Any other ideas for trying to resurrect this would be greatly appreciated.

Edit: That didn't solve it. :(


( 3 comments — Leave a comment )
Aug. 13th, 2005 08:31 am (UTC)
I shall ask andrew when he gets home and will let you know what he says tomorrow... he's a apple technician so it's his job and he may well have come across it before!!
Aug. 13th, 2005 04:19 pm (UTC)
I've never come across this one before I'm afraid.

Does it show up in Apple System Profiler? - If so, try the following tips. If it doesn't show, I'd say it's likely to be a hardware issue... but try these steps anyway to rule out software.

Try a fresh user account, that will rule out any preferences issues. If the new user works, then it's most likely a corrupt pref, and you will need to narrow it down a bit. I don't have bluetooth on my machine, so I'm not sure if it has any prefs of it's own I'm afraid.

If new user fails, try moving /Library/Preferences to the desktop, restart - and try again. Specifically, we are trying to eliminate the prefs stored in the SystemConfiguration directory. I'd also remove both Caches folders (/Library/Caches, and ~/Library/Caches) - just to be on the safe side.

I'd then try an archive and install, preserving users - you won't need to reinstall any major apps.

Let me know how it goes, and I'll see if there is anything else that can be done. - Andrew (Emma's Guy)
Aug. 14th, 2005 11:31 am (UTC)
Just wondering...
Did you get this sorted?
( 3 comments — Leave a comment )